Welcome to Millezo. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Introduction

These Terms & Conditions govern your use of the Millezo website and services. By accessing our website or placing an order, you agree to these terms.

If you do not agree with any part of these Terms, please do not use our website.

2. About Millezo

Millezo is a food brand offering millet-based food products including instant millet noodles, millet flour, millet flakes, and other ready-to-cook products.

3. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement 
• The information provided by you is accurate and complete 
• You will use the website only for lawful purposes 

4. Product Information

We strive to ensure all product descriptions, images, pricing, nutritional details, and availability are accurate. However:

• Product packaging may vary slightly from displayed images 
• Minor errors or omissions may occur 
• Product availability is subject to stock 

Millezo reserves the right to modify or discontinue products without prior notice.

5. Pricing & Payments

• All prices are listed in INR unless stated otherwise. 
• Prices may change without prior notice. 
• Payments must be completed before order processing. 
• We use secure third-party payment gateways for transactions. 

Millezo is not responsible for payment failures caused by banks, payment providers, or technical issues.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and courier services. 
• Millezo is not liable for delays caused by logistics partners, natural events, strikes, or unforeseen circumstances. 
• Customers are responsible for providing accurate delivery details. 

7. Returns & Refunds

Due to the nature of food products:

• Opened or used products cannot be returned. 
• Refunds or replacements may be provided only for: 
  • Damaged products 
  • Incorrect items delivered 
  • Expired products received 

Customers must report such issues within 48 hours of delivery with clear proof/photos.

8. Intellectual Property

All content on the Millezo website, including:

• Logos 
• Product names 
• Images 
• Graphics 
• Text 
• Packaging designs 

are the intellectual property of Millezo and may not be copied, reproduced, or used without written permission.

9. User Conduct

Users agree not to:

• Use the website for illegal or fraudulent activities 
• Attempt unauthorized access to website systems 
• Upload harmful software or malicious content 
• Misuse promotional campaigns or offers 

10. Limitation of Liability

Millezo shall not be liable for:

• Indirect or incidental damages 
• Allergic reactions caused by ingredients 
• Misuse or improper storage of products 
• Temporary website unavailability 

Customers are advised to read ingredient and allergen information before consumption.

11. Privacy

Your use of the website is also governed by our Privacy Policy.

12. Third-Party Services

Our website may use third-party services including:

• Payment gateways 
• Shipping providers 
• Analytics tools 
• Social media integrations 

Millezo is not responsible for third-party policies or service interruptions.

13. Modifications to Terms

Millezo reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts in India.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Millezo
Email: support@millezo.in
Phone: 9211614023
Website: www.millezo.in

By using the Millezo website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.