Refund policy

Refund & Return Policy

No Returns
As Millezo products are food products, we do not accept returns or exchanges once an order has been delivered.

Damaged, Leaking or Incorrect Products
If your order arrives damaged, leaking, or you receive an incorrect product, please contact us as soon as possible with your order details and clear photographs/videos of the product and packaging.

After verification, we may provide a replacement or refund, as applicable.

Order Cancellation
Orders cannot be cancelled once placed.

Refunds
Refunds will only be issued where approved under this policy. Approved refunds will be processed to the original payment method used for the order.

Contact Us
For any issue with your order,  please contact us with your order number and relevant photographs/videos.